FAQ

Answers to Common Inquiries about NexGen Consultations

Introduction to Frequently Asked Questions

This FAQ consolidates common questions prospective clients ask about NexGen Consultations, LLC, our approach, capabilities, certifications, and what to expect when engaging with us. If your question isn’t covered below, please call (816) 405-5114 for direct assistance.

  • Why choose NexGen Consultations?

    NexGen combines certified expertise (Prosci, Lean Six Sigma), advanced academic training (Master of Science in Performance Improvement), and practical hands-on experience since 2017. We are a locally owned, disabled veteran-owned business focused on measurable results, practical implementation, and capability building.

  • What certifications and qualifications do you hold?

    - Certified Prosci Practitioner (Change Management)  

    - Certified in Lean Six Sigma (process improvement)  

    - Master of Science in Performance Improvement  

    These certifications ensure we combine process rigor with human-centered change practices.


  • How do you price your services?

    We offer several pricing models:

    - Fixed-fee diagnostics for focused assessments.  

    - Sprint-based pricing for short, targeted implementations.  

    - Monthly retainers for ongoing advisory or operational support.  

    Fees depend on project scope, timeline, and expected outcomes. We provide proposals aligned to measurable KPIs and deliverables.


  • What is your engagement process?

    1. Discovery call: We discuss your needs and objectives.  

    2. Diagnostic: A rapid assessment to establish baselines and priorities.  

    3. Proposal: A scope of work with timelines, deliverables, and KPIs.  

    4. Implementation: Execution, coaching, and reporting.  

    5. Sustainment: Handover, training, and governance to ensure sustained results.


  • How quickly can you start?

    We typically begin with a discovery call within one week of initial contact. Diagnostic timelines vary by scope but can start within 1–2 weeks after engagement.


  • What kind of return can we expect?

    ROI (Return on Investment) varies by initiative. We set clear KPIs(Key Performance Initiatives) during planning and measure outcomes against baseline metrics. Many clients see measurable improvements in weeks for targeted process changes; larger transformation programs yield higher cumulative returns over months.

  • Do you provide training and coaching?

    Yes. Role-based training, leadership coaching, and capability transfer are core components of our engagement to ensure sustainable adoption.

  • What size of organizations do you work with?

    We primarily support startups, small and mid-sized organizations, nonprofits, and public sector agencies. We scale our approach to meet the needs and budgets of small teams while providing enterprise-grade methodology.

  • What if we don’t have sufficient data to start?

    We use a combination of available data, stakeholder interviews, and proxy indicators to build an initial picture. We also recommend prioritized data collection improvements that are lightweight but informative.

  • How involved will our team need to be?

    The level of involvement depends on scope. Diagnostics require engagement from key stakeholders for interviews and data access. Implementation often requires designated project owners and SME participation. We aim to minimize burden on your team by taking on execution responsibilities where feasible.

  • What if we don’t have good data to start?

    We use a combination of available data, stakeholder interviews, and proxy indicators to build an initial picture. We also recommend prioritized data collection improvements that are lightweight but informative.


  • How do we measure progress during a project?

    We define KPIs and reporting cadences during project setup. Regular status reports and dashboards track leading and lagging indicators so leadership has visibility into progress and outcomes.

  • How do we get started?

    Call (816) 405-5114 to schedule a discovery call. We’ll discuss needs, propose a diagnostic, and outline the next steps.


How do we get started?

Call (816) 405-5114 to schedule a discovery call. We’ll discuss needs, propose a diagnostic, and outline the next steps.

(816) 405-5114

We will provide personalized answers and discuss your unique context.